This year we took over 5000 calls to our helpline from people needing our support
We supported over 50 women and 110 children into a place of safety to recovery and rebuild in our refuges
We delivered support and prevention programmes to over 200 children and young people
We provided domestic abuse training to over 200 professionals
Helpline is Changing
BWA are changing our Helpline hours from 1 August 2024. This change to our service will ensure survivors have greater flexibility on when they can speak to our skilled and experience Helpline team directly, increasing opportunities to call in the evening or on a weekend.
From 1 August 2024, our Helpline hours will be:
- Monday 9am-7pm
- Tuesday 9am-5pm
- Wednesday 9am-5pm
- Thursday 9am-7pm
- Friday 9am-5pm
- Saturday 9:30am-12:30pm
- Sunday and Bank Holidays CLOSED
For advice and support outside of these hours, survivors can call the National Domestic Abuse Helpline on 0808 2000 247. In an emergency, survivors should always call 999.
